Service Runner

Mandarin Oriental Bosphorus İstanbul

As a Service Runner, you will work in luxury restaurant at Mandarin Oriental Bosphorus Istanbul, Hotel.

Duties and Responsibilities

 Maintains a high standard of personal hygiene and grooming at all times.

 To ensure that the Fire Life Health Safety and Security company standards and HACCP Standards are maintained and carried out.

 To be fully informed and aware about all information concerning Food and Beverage outlets and hotel facilities of Restaurant.

 Maintains a good knowledge of all food & beverage facilities and is able to answer guest questions in a quick, polite and helpful manner.

Handles guest complaints or problems promptly, ensuring that any resolved / unresolved incidents are reported to the manager in a timely manner
Assist Guest courteously and efficiently.

Set up tables/ dining trolleys as per the standards of Restaurant.
Communicate with Kitchen for any guests’ special request and dietary requirements.
To prepare mise en place as required in their dining venue.The colleague understands the job requirements and displays the technical skills and knowledge required to perform his/her job well and in line with the department standards.

Requirements

Reading, writing and oral proficiency in the English and Turkish languages.

Have a minimum of 2 years’ experience in similar position, preferably in luxury environment.