İş Yerinde
İş Yerinde
Job Type
Full-Time
Years of Experience
No experience preference
Department
Customer Relations
Customer Relations
Application Count
92 application
Job Type
Full-Time
Years of Experience
No experience preference
Application Count
92 application
Department
Customer Relations
QUALIFICATIONS AND JOB DESCRIPTION
Job Description
- Attend medical appointments with patients during consultation, procedure, discharge, check up and provide translation where necessary
- Maintain regular dialogue with patients prior arrival, while they are in Turkey and after they go back to their home countries
- Identify cross selling, up selling, patient referral opportunities where possible and collaborate with the sales team for execution
- Get patient reviews and take pictures/videos with patients prior to departure
- Follow up treated patients, check up on their recovery by obtaining information at regular intervals and advise best course of action for excellent surgical results
- Respond to after care enquiries, arrange revision surgeries or resolve complaints according to company policy
- Contribute to the patient loyalty program by constructing a portfolio of satisfied treated patients, retaining relationships and winning their referrals
Requirements
- Degree from Tourism administration, English translation and interpretation, English or American language and literature, International Relations, School of nursing or medical related academic programmes taught in English
- Fluency in formal written and spoken English, additional Western European language is a plus
- Minimum of 2 years experience in a customer-facing role, preferably in a health care services environment
- Organisational skills, multi tasking expertise, interpersonal skills, communication skills, self motivation, persistence and performance under pressure
- Flexibility in working hours and days including weekends when required
- Prior experience with CRM software is a plus
Benefits
- Base salary and performance linked bonus
- Private health insurance
- Apple iPhone, laptop computer, meal card
- 1x monthly salary budget for company sponsored wellness programs, personal or professional development
- 1x monthly salary budget for company sponsored holidays
Preferred Candidate
Uluslararası Hasta İlişkileri Sorumlusu pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Uluslararası Hasta İlişkileri Sorumlusu Uluslararası Hasta İlişkileri Sorumlusu Maaşları Uluslararası Hasta İlişkileri Sorumlusu Nasıl Olunur? Uluslararası Hasta İlişkileri Sorumlusu Nedir? Uluslararası Hasta İlişkileri Sorumlusu İş İlanlarıHakkımızda
BizAssist is a sales and marketing consultancy focused on healthcare. We help businesses with lead generation through digital marketing, online sales,
Şirket Sayfasına GitYan Haklar
Özel Sağlık Sigortası, Yemek Kartı (Setcard, Ticket, Multinet, Sodexo vb.), Prim, Bireysel Emeklilik.
Uluslararası Hasta İlişkileri Sorumlusu pozisyonu ile ilgili daha detaylı bilgi almak ya da diğer iş fırsatlarını incelemek için aşağıdaki sayfaları inceleyebilirsiniz.
Uluslararası Hasta İlişkileri Sorumlusu Uluslararası Hasta İlişkileri Sorumlusu Maaşları Uluslararası Hasta İlişkileri Sorumlusu Nasıl Olunur? Uluslararası Hasta İlişkileri Sorumlusu Nedir? Uluslararası Hasta İlişkileri Sorumlusu İş İlanları